Leon, furnace guy. Awesome, knew his stuff, truly a service person, honest!

Very happy to have a much safer furnace.

When my basement furnace died during a cold freeze in Calgary (Feb 2026), I knew Arpis was the best choice for me since there was 26 years of Arpis service history on my original furnace.

Kent Chen was the service technician and he was very knowledgeable offering options for part replacement of the circuit board ($) or to evaluate a furnace replacement ($$). He was open and honest, that our 26 year old furnace has exceeded it's expected lifespan helping us with our decision for replacement.

Craig Dyer had previously been our Project Manager at our rental property where we replaced our furnaces, and we requested that he helped us assess the furnace replacement at our home. He is very knowledgeable and was able to professionally determine the best quality equipment for our house. We are glad to have him back since we trusted his expertise.

The installation team was Navjeet Singh along with Joe and Usman. They showed up first thing in the morning and worked until late in the afternoon. Since my home is somewhat older, they were able to work in the smaller space in my utility room to disassemble my old furnaces, install the new high efficiency furnaces and venting, and cleaned up the work area. I appreciated their professionalism and efficiency on the task at hand with no issues.

Myles R was onsite today to check for a possible gas leak around or near our furnaces and water heater. He spent an hour testing everything , with sensors, bubbles, etc. He als tested for CO2. There were no leaks and all was good. Myles was prompt, polite, thorough, and made sure that I understood everything he did and and asked if I had any questions. Peace of mind was worth the visit.

Very experienced installer and apprentice did an excellant job replacing old furnaces, air conditioner and hot water tank with state of the art new high efficiency furnace, heat pump and power vented hot water tank. The furnace replacement was done on a day with outdoor temps in the -20's but we hardly noticed that the furnace heat was offline for a few hours. After work was complete, Ross and Madox cleaned up everything. Three cheers for a job well done!

Excellent service from Arpi’s technician Jared, he was very friendly, personable and completed the inspection quickly. He apologized several times for not having furnace filters in stock but committed to having them delivered in a few days.

We had a great experience with Arpi’s when our furnace stopped working. Our technician, Fikreyesus H., was fantastic. He provided a quick diagnosis and went above and beyond by fixing a wiring error from the original installation 13 years ago. Our furnace is now finally running on its proper two-stage setting. Fast, professional, and highly knowledgeable!

Just had a furnace installed, Terrance the tech was great ,he was on time and did a great job

Had a feeling my furnace was caving during our second winter cold snap and arpi’s was able to send out the next available technician in a very timely manner. Robert Hudson came out asked what was going on and was quick and descriptive showing me pictures explaining to me and showing that i only had about 2 options and the amount of stuff that was caving or broken to repair the old one was priced out around the same for a new one, also did what he could to get it to hold on a little longer while he set up a meeting with Kevin Gawazuk to quote on a new furnace.
Kevin was able to be at my place in under 30 minutes to give me some options and was able to set up and get my new furnace installed the very next morning! Out came Spencer whitford and his helper riley and they got everything removed installed with a clean setup on a new lennox that is working great! I highly recommend talking with arpis on your plumbing needs all staff are super friendly awsome to socialize with and are professional with there job

First of all great customer service, they were flexible with times and worked around a time schedule were we could be home and didn’t have to take time off work for repairs, showed up during a snow storm on time with windchills of near -40. Our technician Leon was very informative and went above and beyond for us, showed us exactly what the problem was with our furnace and even though he didn’t have parts on hand he went the extra mile to get the heating back up and running for me and my family. Leon was friendly and patient and definitely feel satisfied with the service he provided. Great work thank you much appreciated, also informed us of extra services arpi’s provides that we weren’t ware of and tried to save us a few dollars were he could, great guy

Just had a furnace tune up by Arpi's.Technician, Kent arrived promptly and the service was excellent, would highly recommend this company, 5 stars Bill.

Ryan was sent to diagnose the problem with our garage furnace that stopped working. He was very polite and efficient and was able to identify the problem.

Thank Myles Robinson for a prompt and professional service in supplying and installing a new control board in our furnace today. Thanks!

I've had Arpi's in on an emergency repair for my furnace yesterday. The technician came within the hour, was courteous and knowledgeable, and had the house heated quickly.

Great text messages to keep me updated on where he was.

I subscribe to their gold star plan, well worth it.

My only trouble spot was their AI operator. It kept scheduling me for 4 days later when I kept saying "emergency service". I finally said 24 hours service before it put me in an actual emergency queu.

Wesley was courageous, pleasant, knowledgeable and completed the servicing of 2 furnaces very quickly.

Our Lennox furnace of 23 years installed in our home when we built suddenly stopped producing heat. Jacob attended the following morning and had me follow his process of diagnosing the cause. His ability to aid me in understanding the problem gave me great confidence in his level of competence. When he finally diagnosed the cause and provided me with options, he then repaired the items involved and our furnace was back up and running. I can't express enough my gratitude. Jacob was very polite and willing to explain every step and this gave me assurance that I was making an informed decision. We have the utmost confidence in Arpi's. I've dropped in at their shop in the past to learn how to maintain my humidifier and their outstanding customer service has always impressed me. Fantastic company to deal with!!

Edit: it is now our 5th year having the same technician, Fikreyesus Habte doing our yearly maintenance, we have had no issues with our furnace. He arrives when expected, does the job and leaves the area clean and tidy. Arpis has a good employee and we will hopefully see him again next year.

This was our second year having the same technician, Fikreyesus Habte. He called ahead arrived on time, very personable and friendly, did a good job both times. We are very satisfied with the service we have had from Arpis from the installation of our furnace 5 years ago to the yearly maintenance they provide. All of their technicians have been great and we are very happy to use them and recommend them to anyone looking to replace their furnace.

I had my annual furnace service done this week by Jared from Arpi’s. I was extremely pleased with him. He was on time, he walked me through all the work performed, provided a great written summary, along with pictures taken documenting areas he reviewed. Thanks Jared, nice work!

Annual furnace inspection, which I’ve had done for the past 10 or so yrs. Booking done within a couple of days of calling, fast, professional, prompt service.

Fast service. Came out that day and fixed furnace. Very professional

Annual furnace check up/service. Great as usual. I’ve been happy with Arpi’s for over 20 years. Robert was punctual and professional. I couldn’t ask for anything more.

Furnace inspection performed with professional attention to detail

Just had my annual furnace tuneup. Kelly was on time and knows his “stuff”. Kelly explained everything and did a great job! Thanks!

The yearly service to both of our furnaces went extremely well. Jared the technician took pictures and the time to explain all the work he had done.

I would like to thank Arpi’s for being responsive to our needs. Robert for assessing and ordering the parts needed for our furnace. Leroy and his assistant for being timely and efficient at installing the parts once they were received. Great service!

Vanessa and her assistant, apprentice, if I recall correctly was Hudson, were excellent.
Arrived earlier than I expected, were property prepared for what ever issues the needed to address on my Furnace, Humidifier.
They were fast, friendly, professional and made some recommendations for future items to address.

Arpi’s technician, Ray just completed my yearly furnace inspection as well as fixing the humidifier. He took the time to explain all the steps with patience and expertise. 😊