My family and I have been long time customers of Arpi’s and recently had operational problems with our air conditioner during a recent heat wave in Calgary. Arpi’s showed up the same day that we had request a service appointment and quickly diagnosed the issue and outlined a resolution. We decided to proceed with the repairs which included requiring replacement parts which Arpi’s needed to source from the manufacturer.Even with the numerous issues, extensive delays, and lack of communication from the part manufacturer/supplier, Arpi’s team was able to find a swift resolution to the problem and complete repairs with an even better replacement part in a timely manner.I am impressed with the Arpi’s team willingness to swiftly deal with customer issues and Arpi’s focus on customer satisfaction. I appreciate the Arpi’s management team’s focus on finding a resolution and the technicians who completed the component replacement and air conditioning unit repairs.We sincerely appreciate the efforts of Jeff and his team along with all of the completed work done by the technicians. Thank you.

In selecting an HVAC company for the installation of a home air conditioner, several friends and neighbors highly recommended Arpi's Industries Ltd! They were absolutely right! From the outset, we were impressed with the knowledge, professionalism and customer focused approach of our Arpi's team members! In an era where "complacency and simply doing enough to get by" has sadly become a service norm, these fellows know how to do things right, with their conscientious and focused approach to getting the job done! Rob, Ross and Evan represent their company with distinction, setting a standard of excellence for others to follow! Thanks for a job well done! We are proud to be one of your "cool" customers!

My wife and I turned to Arpi’s for our air conditioner because they did such a great job installing a new furnace a couple of years ago. The installation team this time had to endure some incredibly hot temperatures outside for several hours but they worked hard, were always polite and friendly, and cleaned up everything after. They’ll continue to have our loyalty!