2026 - I booked Arpis to help diagnose a ghost flushing issue with a Caroma Invisi II wall-hung toilet. At the initial visit, the technician did not diagnose the issue properly. James, the plumbing manager subsequently reached out to ensure I am taken care of. Big thanks to Sam who came out to fix the issue and have everything working again! UPDATE 2025 - Arpis sent somebody out on call back and ensured the humidifier is now working properly. Very much appreciated!! Update: It's been a week since the humidifier appointment, and the humidity doesn't seem to have raised in the house despite the setting turned to the max setting. I turned up the heat to check that the humidifier is functioning, and it looks like no water is coming through just as before the solenoid valve was replaced. The evaporating pad is completely dry and I see no water going through the draining hose. Very disappointed, I am going to contact Arpis about this on warranty. 2024 - Ray Fan with Arpis was on time, honest, and professional. He diagnosed and repaired my humidifier issue (valve) which was mis-diagnosed by Knight Plumbing for a thermostat replacement. Just waiting for the humidity to get to desired level now, hopefully it won't take too many days. Thank you. 2022 - Our project manager Rob with ARPI's has been very helpful and professional. We got an HRV, humidifier, and new hot water tank installed over the summer. 2 weeks ago over the weekend on a December Sunday night, our furnace died. Rob was able to get us space heaters on Monday and scheduled our new furnace install on the Tuesday. The timeliness was very much appreciated as with a newborn baby, the furnace dying in -30 weather was quite scary. We will be using ARPI's again in the future.