As a homeowner, the last thing you probably want to think about is hiring an HVAC contractor. The truth, however, that choosing the right one is essential to ensuring proper home comfort. To assist you, we’ve complied some quick tips to follow that will make your choice much easier:
Check with Family and Friends
Who best to tell you about an awful experience with a business than those closest to you? Ask a few people you trust to see which companies they’ve used in the past, and what their experience was.
Get a Few Referrals
It’s a good idea to reach out to previous customers to see how the company handled their heating and cooling needs, in addition to any other required services. This will give you a good indication of how you will be treated.
Inquire About NATE Certification
NATE (North American Technician Excellence) certification is the cornerstone for proper quality in the HVAC industry. This entity offers training and testing to contractors to ensure that they are the very best they can be.
Ask About Proper Licensing
An HVAC company cannot operate without following proper licensing and bonding guidelines. If a contractor doesn’t want to provide you with the necessary documentation, they’re not a company you want to do business with.
Make Sure They Have HVAC Knowledge
It’s obvious that any HVAC company is going to have a wealth of knowledge of the industry. What we’re referring to is how well they keep up on current trends and technology, which is constantly changing.
Look Up Their BBB Listing
In addition to their rating with the Better Business Bureau, it’s a good idea to check out any complaints lodged against the company. It’s impossible for every customer experience to be perfect, so what you should look for is how complaints were handled by the company.
If you would like more advice on how to choose an HVAC contractor that is right for you, please reach out to the professionals at Arpi’s Industries. We’ve been serving the HVAC needs of Calgary and the surrounding area for more than 50 years.
Our goal is to help educate our customers in Calgary, Alberta about energy and home comfort issues (specific to HVAC systems). For more information about customer service and other HVAC topics, download our free Home Comfort Guide.
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