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About Damien

Damien McCusker, Manager of Arpi's residential service division, has been working in the HVAC industry for 16 years and has hands-on experience in new home installations, furnace and air conditioner replacements, sales and residential service. He spends most of his spare time being an UBER driver, driving his kids to soccer practice and games.

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Protecting Yourself against Door-to-Door Furnace Scams

Protecting Yourself against Door-to-Door Furnace Scams
Several reports of bogus door-to-door salesman using high-pressure tactics to sell furnaces have surfaced in Calgary.  The scam involves fake salesman convincing residents that their old furnace has been condemned by the City of Calgary and use scare tactics and high pressure sales to convert residents into making a furnace purchase on the spot.
How to spot the scam? If a salesman comes to your door claiming that City of Calgary has condemned your furnaces without actually doing an inspection or convince you to do a random inspection –it is most likely a scam. If you or someone you know has come across this situation, contact the Calgary Police.
Tips to protect yourself against fraud:
Tip 1: Ask for proper identification like a business card as well as a driver’s licence and ask to take a picture on your mobile phone.
Tip 2: If the salesman provides a business card, call the landline and look up the business address. Often, scammers use pay as you go phones, which are untraceable.
Tip 3: Ask for references from previous customers or to see examples of their work.
Tip 4: Don’t sign on the spot – most fraudulent salesmen will convince you that you have to buy right away.   
How to do it right: Get a quote from credible companies. Go online to research companies with organizations like the Better Business Bureau. Look up how long they have been around and ensure you are dealing with licensed and certified technicians, and lastly before any install job ensure they have proper permits.
Arpi’s has been in the business for 50 years,  awarded 50 Best Managed Companies four years in a row, and has a A+ rating with the Better Business Bureau. Companies like Arpi’s Industries can help you out with your Air-Conditioning, Heating and Plumbing needs so make sure whoever you end up choosing, makes sure it’s a company that is trustworthy. 
Our goal is to help educate our customers in Calgary, Alberta about energy and home comfort issues (specific to HVAC systems). For more information about HVAC topics, download our free Home Comfort Guide.

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