I feel the customer service we received was excellent. The installers were very neat, clean, courteous and professional. The workers cleaned up everything, took away the old furnace and left everything neat and clean. Not the kind of service you get very often. We appreciated their time and work.
Thank you Arpi's for completing an after hours emergency repair to our furnace tonight! This afternoon it was not pleasant to return to our home and discover that the furnace was broken. However, it was a pleasant surprise that despite the high demand for emergency furnace repairs tonight (at 6:00 pm I was told that there were 16 homes ahead of us requiring furnace repair) that Arpi's was able to quickly repair ours within just few hours. Thank you very much!
Arpi's staff Jonathan Bates and Craig Davis - The gentleman who installed our 2 furnaces, 1 hot water tank and humidifier went above and beyond our expectations to ensure everything was installed to the highest quality and they took pride in their professionalism and knowledge which we truly appreciate. Their explanations of each process was clear and even though it was a tough process getting all the new installations put in, they were always optimistic and cheerful to ensure we had the best possible experience. Thank you!
I am absolutely delighted with the quality of service that Arpi's Industries offered me yesterday. My furnace wasn't working properly, and of course, this was stressful for me! I dug up the records on my furnace left behind by the former owners of my home and noticed that Arpi's installed my furnace in 1999, as well as performed a service call several years later - so that's why I chose to use your company in the first place.
I was extremely pleased with Kent, the service technician that repaired my furnace. He was timely, professional, friendly and very knowledgeable. I asked a ton of questions, and Kent patiently answered them all. Best of all, he skillfully repaired my furnace and my home is now cozy and warm again. Please pass on my kudos to him.
I would happily recommend Arpi's Industries to anyone for their
residential heating needs.
Arpi's does it the old school way customer service comes first not last. Product is excellent not inferior. Arpi's is a trusted name in Calgary. Never had a problem. The products that Arpi's install work like a charm including my new air conditioner.
Both of our new furnaces were installed in a timely manner and the installers went above and beyond explaining the installation to us. Right from the salesman to the end result we were nothing but pleased with our choice of hiring Arpie's to install our new furnaces. Would reccomend this company to family and friends without a doubt.
The installation and service were great. Would recommend Arpi's.
From the moment we found out that we needed a new furnace, Arpi's was very helpful. Wes and his staff arrived on time on the appointed day, which was good as the weather had turned quite cold. The furnaces (yes, we needed 2) were in and working within 24 hrs and our house has been wonderfully warm ever since.
Friendly, efficient, knowledgeable, ethical, trustworthy, Helpful. Great people to deal with. It is a great furnac. It is very efficiant and quite.it is the best choice we made. It is a high quality furnac.
We have been long time customers of Arpi's and have always enjoyed their thoroughness in the annual tune-ups of our furnaces and air conditioners. This replacement installation of two new furnaces, thermostats and a new water heater to current building code standards, while daunting (to me) at first, was executed in a professional manner, with a minimum of disruption. The Arpi's crew were polite, helpful and explained the new equipment in comprehensible language. I highly recommend Arpi's.